Ahmad's CV
Ahmad Aiden
WordPress Developer
Profile summary
WordPress Developer with 1 year of experience across 2 organizations, fluent in English, Urdu, and Punjabi. Skilled in WordPress development, content moderation, and customer support. Experienced in building web projects, handling user inquiries, and resolving account issues. Committed to maintaining community safety, delivering reliable user support, and ensuring smooth platform experiences.
Career highlights
WordPress Development Internship: Developed numerous WordPress projects and handled development tasks ranging from minor updates to major implementations during an internship at Appsyork.
Customer Support and Moderation: Handled customer inquiries, complaints, and account issues at Achat while monitoring user-generated content and managing sensitive escalations.
Performance Recognition: Achieved targets twice at Achat and earned two cash prizes alongside three employee of the month recognitions for high performance.
Key skills
Professional experience
Supports customer service and content moderation operations, managing user inquiries, complaints, and account matters while maintaining community safety standards. Coordinates sensitive reports and escalations with strict confidentiality to preserve user trust and platform guidelines.
- Resolves customer inquiries and account complaints through clear and timely communication channels.
- Monitors and reviews user-generated content to maintain a safe and positive online community space.
- Contributes to user trust by providing structured support and maintaining response quality.
Executed WordPress development tasks and maintained site operations for users throughout a remote internship program running from January 2025 to April 2025.
- Developed multiple WordPress sites and managed various implementation projects.
- Provided technical support to users to maintain platform stability.
Projects
I designed and developed extremedesertsafaridubai.com using HTML, CSS, and JavaScript, creating a fully responsive and user-friendly website. The project focused on clean UI design, smooth navigation, and cross-browser compatibility. I implemented interactive elements and optimized the layout for mobile and desktop devices. Special attention was given to performance and visual consistency to enhance user experience. The website was built to effectively represent the business and support customer engagement.
HTML CSS JavaScriptextremedesertsafaridubai.comSiddique Oil Expeller, based in Faisalabad, Pakistan, is a manufacturer and supplier of high-performance oil extraction machines. Their equipment is designed for pressing oil from seeds like mustard, canola, and other oilseeds, catering to small and medium-scale oil mills. The company showcases its machines and demonstrations on social media, highlighting efficiency and reliability. Customers can contact them through their listed phone numbers or website, although the site may sometimes be temporarily unavailable. Siddique Oil Expeller focuses on providing durable, effective solutions for oil production businesses..
siddiqueoilexpeller.comEducation
Languages
English · Professional
Urdu · Native
Punjabi